Return & Refund Policy

1. Returns

a. We accept returns within 30 days of the original purchase date.

b. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.

c. Please contact our customer service team at [Contact Information] to initiate a return.

d. Customers are responsible for the return shipping costs, unless the item received is damaged or defective.

2. Refunds

a. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

b. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

c. Please allow a few business days for the refund to reflect on your statement.

3. Damaged or Defective Items:

a. If you receive a damaged or defective item, please contact us within 7 days of receiving the product.

b. We may request photos or additional information to assess the damage or defect.

c. We will arrange for a replacement or issue a refund, including the return shipping costs.

4. Exchanges

a. We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

5. Non-Returnable Items

a. Certain items are non-returnable, including but not limited to, gift cards and downloadable software.

6. Late or Missing Refunds

a. If you haven’t received a refund yet, please check your bank account or contact your credit card company.

b. It may take some time before your refund is officially posted.

c. If you’ve done all of this and still have not received your refund, please contact us at support@playminibricks.com

7. Contact Us

If you have any questions or concerns about our return and refund policy, please contact us at support@playminibricks.com